Support At Home
(HCP Legacy)
100% MOBILE SERVICE
We come to you
At GenPhysio, our community clinicians work hard to empower independence and dignity by providing services through government-funded Support At Home that help older Australians access complex care services while staying in their homes.
Our mission is to deliver tailored support—from personal care to falls prevention strategies, home modification assessments and more – you or your loved one can thrive safely and comfortably.
What Kind Of Support At Home
Support Do We Offer?
Your path to independence starts here with comprehensive support and tailored care. With the help of our expert services, you’ll be able to live a comfortable and dignified life at home for longer .
Why choose us?
Transform your care experience with holistic, mobile services under Support at Home—expertly tailored to keep you, your clients or loved ones active, safe, and thriving
- Holistic care: Combine services for full support.
- Mobile convenience: Clinicians come to you—no travel required.
- Tailored to you: We can help with minor home modifications, falls prevention plus equipment assessment and prescription
Support At Home: Your Gateway to Independent Living
Support At Home is a government-funded program designed to empower older Australians to live safely and comfortably in their own homes. With four flexible levels, these packages provide tailored support to ensure the recipient receives exactly what they need to thrive.
Support At Home Assistance Costs & Fees
Our fee schedule aligns with the Support at Home guidelines. To learn more, contact us to discuss your individual needs.
A Detailed Look at Our Comprehensive Aged Care Support Services
Services we provide that keep you enjoying an independent lifestyle longer:
Physiotherapy
- No Travel Required: Clinicians visit your home for sessions.
- Customised Rehab Plans: Evidence-based strategies for mobility, strength, or post-surgery recovery.
- Full Equipment Support: All tools provided for in-home treatments.
Occupational Therapy
- Confidence in Daily Tasks: manage bathing, cooking, or dressing with ease.
- Safer Living Spaces: Expert recommendations for grab rails, ramps, or adaptive tools.
- Progress Tailored to You: Focus on functional ability and independence aligned with your lifestyle.
Speech Pathology
- Communication Support at Home: Address swallowing, speech, or cognitive challenges.
- Condition Recovery: Effective treatment for stroke, dementia, Parkinson’s, or developmental delays.
- Family Training: Guidance for carers to support ongoing progress.
Dietetics
- Personalised Nutrition Plans: Manage chronic conditions like diabetes with tailored meal strategies.
- Simplified Meal Prep: Home visits to optimise kitchen setups and reduce effort.
- Expert Guidance: Improve overall health with evidence-based nutrition advice.
Podiatry
- Tailored nutrition plans to manage chronic conditions and boost vitality.
- Fall Prevention: Strategies like proper footwear or orthotics to reduce risks.
- Flexible Payment Options: Covered under CHSP or private health.
Exercise Physiology
- Tailored Rehab Programs: Safe workouts for post-surgery recovery, chronic pain, or fitness goals.
- Adaptive Fitness: Exercises designed for mobility limitations or health conditions.
- Full Equipment Support: All tools provided—no extra costs.
Stay Informed on Your Journey
Track your progress with clear reports and regular updates sent to you and your family.
Our reporting
We will complete a full assessment and conduct physiotherapy-specific tests so that your progress can be easily tracked and to help us identify a positive change in your condition. With your consent, we may even use video footage to track progress.
Progress updates
Reports can be sent to family members via email on a regular basis to keep them updated on your progress. This extensive communication and open reporting are unique to GenPhysio.
Respectful and Effective Home Care Support
We empower your independence with multidisciplinary care and mobile convenience, backed by our RAPT values of respect, accountability, excellence, and teamwork.
Our RAPT Values in Action
Respect
People matter more than anything. We respect those we work with and those we serve, no matter the circumstances we are faced with.
Accountability
Each team member is accountable for their own actions and takes complete ownership of their tasks and duties within GenPhysio.
Perform
We have a standard of excellence and are committed to producing high-quality work for our clients, community and our organisation.
Team
No great achievements are ever accomplished alone. We have a growth-focused mindset and go over and above for our team.
Empower Independence with Support At Home Appointments from GenPhysio
Ready to live a comfortable and independent life at home for longer? Contact us today at 1300 122 884 or here to discuss your Support At Home options, fees, and tailored care plans. Let us help you, your client, or your loved one live a safe, dignified, and fulfilling life at home for longer.


